Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Traxsyd website and services (collectively, the "Service") operated by Traxsyd ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Definitions

• "Service" refers to the Traxsyd website and platform
• "User" refers to anyone who accesses or uses our Service
• "Event" refers to motorsports events listed on our platform
• "Promoter" refers to users who create and manage events
• "Competitor" refers to users who participate in events
• "Fan" refers to users who attend events as spectators

User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Eligibility

You must be at least 18 years of age, or the age of majority in your jurisdiction, to create an account, purchase tickets, or otherwise enter into these Terms. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Service, you represent and warrant that you meet these requirements and that all information you provide is accurate. The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

Account Types

We offer different account types:

• Fan Accounts: For event discovery and ticket purchasing
• Competitor Accounts: For event participation, results tracking, and organization membership
• Promoter Accounts: For event creation and management (requires approval)

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service
• Create multiple accounts for fraudulent purposes

Event Participation

Event Registration

When registering for events through our platform:

• You must provide accurate information
• You must meet any event-specific requirements
• You must comply with event rules and regulations
• You acknowledge that event organizers set their own policies

Event Cancellations

Event cancellation policies are set by individual event organizers. We are not responsible for:

• Event cancellations or postponements
• Refund policies (except as required by law)
• Event organizer decisions or actions

Payment Terms

Payment Processing

We use Square for payment processing. By making a purchase, you agree to:

• Provide accurate payment information
• Authorize charges for the full amount
• Pay all applicable fees and taxes
• Comply with Square's terms of service

Fees and Pricing

Our fee structure is transparent and based on ticket price:

• $1-$10: $1.50 minimum fee
• $11-$25: 8% total fee
• $26-$50: 7% total fee
• $51-$99: 6% total fee
• $100+: 5% total fee

Chargebacks and Payment Disputes

Because all sales are final (as described below), you agree to contact us at support@traxsyd.com to resolve any billing concern before initiating a chargeback or payment dispute with your bank or card issuer. You agree not to initiate a chargeback or payment dispute for any charge that is valid under these Terms. Initiating a fraudulent or bad-faith chargeback constitutes a violation of these Terms and may result in immediate suspension or termination of your account, forfeiture of associated tickets, and recovery of the disputed amount together with any related fees and reasonable costs of collection.

Ticket Sales and Delivery

Digital Ticket Delivery

Event tickets will be digitally delivered by the event promoters in a timely manner before the date(s) of each event. Although all tickets will be delivered digitally, it is ultimately the ticket holder's responsibility to ensure they can present a valid ticket at the event for entry.

Our Role in Ticket Sales

Traxsyd operates a platform that allows event promoters to list events and sell tickets. Except where we expressly state otherwise, the event promoter — not Traxsyd — is the seller of the ticket and the party responsible for the event. Traxsyd facilitates the transaction and payment processing but is not the organizer of the event.

No Refund Policy

ALL TICKET SALES ARE FINAL. Subject to the exceptions below, tickets are non-refundable. By purchasing tickets through our platform, you acknowledge and agree that Traxsyd itself does not issue refunds, and that, except as required by applicable law or as provided under a promoter's own stated refund policy, no refund will be provided, including for:

• Event cancellations, postponements, or rescheduling
• Weather-related cancellations
• Personal circumstances or your inability to attend
• Technical issues, service outages, or interruptions of any digital service
• Dissatisfaction with the event or the event experience

When Refunds May Apply

Nothing in these Terms limits any refund or other right you cannot waive under applicable law. Where a refund is required by law, or where the responsible promoter chooses to offer a refund under their own posted policy, that refund will be handled by and at the expense of the promoter, not Traxsyd. Any promoter-issued refund is subject to the terms and timing set by that promoter. If you believe you are entitled to a refund, contact us at support@traxsyd.com and we will help direct your request to the appropriate promoter. Traxsyd is not responsible for a promoter's refund decisions, and Traxsyd's own service fees are non-refundable except where required by law.

Event Cancellations and Changes

In the event of event cancellation, postponement, or significant changes:

• Event organizers may offer alternative arrangements at their discretion
• Any such arrangements are solely at the discretion of the event organizer
• Traxsyd is not responsible for event organizer decisions regarding refunds or exchanges
• We will communicate any changes as provided by event organizers

Ticket Validity and Entry

By purchasing tickets, you agree that:

• You are responsible for ensuring you have a valid ticket for entry
• You must present your ticket in the format specified by the event organizer
• We are not responsible for entry issues due to technical problems
• Event organizers have final authority on entry decisions

Assumption of Risk and Release

Motorsports events are inherently dangerous. Diesel and other motorsports events listed on our platform involve high-powered vehicles, noise, moving equipment, flying debris, and other hazards that can cause serious injury, death, or property damage to participants, spectators, and others in attendance.

By purchasing a ticket, registering for, participating in, or attending any event listed on the Service, you knowingly and voluntarily acknowledge, understand, and expressly assume all risks of personal injury, death, illness, and property damage arising from or related to the event, whether caused by the negligence of others or otherwise, to the fullest extent permitted by law.

To the fullest extent permitted by law, you agree to release, waive, and discharge Traxsyd and its owners, officers, employees, and agents from any and all claims, liabilities, demands, damages, costs, and expenses of any kind arising out of or related to your registration for, participation in, attendance at, travel to or from, or presence at any event, including claims for personal injury, death, or property damage. You understand that Traxsyd operates the ticketing and listing platform only, does not organize, host, control, supervise, or provide security for events, and is not responsible for the conduct of promoters, participants, venues, or other attendees.

Event promoters and venues are solely responsible for the safety, supervision, security, and conduct of their events, and for obtaining any separate waivers, releases, or safety acknowledgments they require. Any such promoter or venue waiver is in addition to, and does not replace, the acknowledgments in this section. Nothing in this section is intended to waive any right or liability that cannot be waived or released under applicable law.

Promoter Responsibilities

If you create events on our platform, you agree to:

• Provide accurate event information
• Comply with all applicable laws and regulations
• Maintain appropriate insurance coverage
• Handle participant safety and security
• Process refunds according to your stated policy
• Respond to customer inquiries promptly
• Not use our platform for fraudulent purposes

Intellectual Property

The Service and its original content, features, and functionality are owned by Traxsyd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain ownership of content you submit to our platform. By submitting content, you grant us a license to use, display, and distribute your content in connection with our Service.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

In no event shall Traxsyd be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or other harmful code
• Any errors or omissions in any content

Cap on Liability. To the fullest extent permitted by law, Traxsyd's total aggregate liability for any and all claims arising out of or relating to these Terms or the Service, whether in contract, tort, or otherwise, will not exceed the greater of (a) the total amount of service fees you paid to Traxsyd in the six (6) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Traxsyd from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Service

Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.

Force Majeure

Traxsyd will not be liable or responsible for any failure or delay in performing its obligations, or for any event-related loss, arising from causes beyond its reasonable control, including but not limited to acts of God, severe weather, natural disasters, fire, flood, pandemic or epidemic, government action, civil unrest, labor disputes, utility or telecommunications failures, or failures of third-party services or providers.

Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be brought exclusively in the state courts located in Lake County, Florida, or in the United States District Court for the Middle District of Florida, and you consent to the personal jurisdiction and venue of those courts. Before filing any claim, you agree to first contact us at support@traxsyd.com and attempt in good faith to resolve the dispute informally.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

General Provisions

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any policies referenced within them, constitute the entire agreement between you and Traxsyd regarding the Service and supersede any prior agreements or understandings.

Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing to be effective.

Contact Us

If you have any questions about these Terms of Service, please contact us: