Terms of Service

1. About Traxsyd

Traxsyd is an online platform built for the motorsports community. Through Traxsyd:

• Promoters list events, sell tickets, take entries, and manage the resulting orders and reporting.
• Fans find events and buy tickets.
• Competitors keep a profile, enter events where the promoter has enabled entries, and follow results and standings.
• Sponsors and organizations are presented alongside the events and competitors they support.

Traxsyd provides the technology and the payment tools that make those transactions possible. The events themselves are created, run, and controlled by independent promoters and venues — not by Traxsyd. Section 2 explains that division of responsibility, and it is important to understand before you buy a ticket or list an event.

These Terms apply to everyone who uses the Service: fans, competitors, promoters, sponsors, and anyone simply browsing the site.

2. Our Role: Traxsyd Is Not the Event Organizer

Traxsyd is a ticketing and event-management technology platform. Traxsyd is not a promoter, organizer, host, producer, sponsor, or sanctioning body of any event listed on the Service. Traxsyd does not own, operate, control, supervise, staff, or provide security for any venue, track, or facility.

For every event listed on the Service:

• The promoter is the seller. Except where Traxsyd expressly states otherwise, the promoter — not Traxsyd — is the seller of each ticket, entry, or other item sold for that event, and is the party contracting with you.
• The promoter controls the event. Scheduling, location, format, classes, rules, payouts, entry requirements, gate and admission policies, safety, security, staffing, insurance, and any decision to cancel, postpone, relocate, shorten, or change the event are the promoter's alone.
• Questions about an event go to the promoter. Any question, concern, dispute, or request concerning an event — including its date, time, location, format, rules, results, or whether it will take place at all — must be directed to the promoter identified on the event listing.
• Traxsyd is not responsible for the event. Traxsyd is not liable or responsible for any event being cancelled, postponed, relocated, shortened, delayed, interrupted, or changed for any reason, or for the acts or omissions of any promoter, venue, participant, official, volunteer, vendor, or attendee.

2.1 Limited payment collection

Where Traxsyd collects funds from you on a promoter's behalf, it does so solely as that promoter's limited payment collection agent for the purpose of collecting the amount due. Your payment to Traxsyd satisfies your payment obligation to the promoter for the amount collected. This limited role does not make Traxsyd the seller of the ticket, the organizer of the event, or a party responsible for the event.

2.2 No agency, partnership, or joint venture

Except for the limited payment collection role described in Section 2.1, nothing in these Terms creates any agency, partnership, joint venture, franchise, employment, or fiduciary relationship between Traxsyd and any user, promoter, venue, or sanctioning body. Traxsyd and each promoter are independent parties. Neither may bind the other, incur obligations on the other's behalf, or make representations or warranties on the other's behalf.

3. Agreement to These Terms

3.1 The agreement

These Terms of Service ("Terms") are a binding agreement between you and Traxsyd LLC, a Florida limited liability company doing business as Traxsyd ("Traxsyd," "we," "us," or "our"), and govern your access to and use of the Traxsyd website, applications, and services (together, the "Service").

By accessing or using the Service, creating an account, purchasing a ticket, entering an event, or listing an event, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use the Service.

3.2 How you accept

You accept these Terms by checking the acceptance box presented when you register an account or complete a purchase, and by continuing to use the Service.

4. Definitions

• "Service" — the Traxsyd website, applications, and all related features and services.
• "User," "you" — anyone who accesses or uses the Service.
• "Event" — a motorsports or related event listed on the Service by a Promoter.
• "Promoter" — a user who creates, lists, or manages an Event, including the event owner and anyone acting on the owner's behalf.
• "Competitor" — a user who participates in an Event.
• "Fan" — a user who attends an Event as a spectator.
• "Ticket" — a digital credential sold through the Service granting admission to an Event, on the terms set by the Promoter.
• "Entry" — a registration to compete in an Event or class.
• "Order" — a completed transaction through the Service for one or more Tickets, Entries, or other items.
• "Service Fee" — the fee retained by Traxsyd on an Order, as described in Section 9.2.
• "Content" — text, images, logos, artwork, photographs, video, audio, results data, and any other material submitted to or displayed on the Service.
• "Contributor" — a user permitted by Traxsyd to submit photographs or other media to another user's profile, as described in Section 7.5.
• "Sponsor" — a business or individual presented on the Service as supporting an Event, Competitor, or organization.
• "Organization" — a club, series, sanctioning body, or team represented on the Service, which Competitors may join.
• "Promoter Agreement" — a separate written agreement between Traxsyd and a Promoter, where one is in place, as described in Section 13.13.
• "Contributor Agreement" — a separate written agreement between Traxsyd and a Contributor, where one is in place, as described in Section 7.5.

5. Eligibility and Accounts

5.1 Eligibility — you must be 18 or older

You must be at least 18 years of age, and the age of majority in your jurisdiction, to create an account, purchase a Ticket, register an Entry, or otherwise agree to these Terms. By using the Service you represent and warrant that you meet that requirement and that all information you provide is accurate.

The Service is not directed to children, and we do not knowingly collect personal information from anyone under 13 — except where a parent or legal guardian provides or approves it, as described in Section 7.5(g) for photographs of a young competitor. If we learn that we have collected information from a child under 13 without that consent, we will delete it.

5.2 Minors at events

Minors may attend an Event as spectators on a Ticket purchased by a responsible adult, subject to the Promoter's and the venue's own age, admission, and supervision policies. The adult who purchases a Ticket used by a minor is responsible for that minor's supervision and conduct at the Event. By purchasing, that adult accepts these Terms in connection with that Ticket — including the assumption of risk in Section 12 — and is responsible for the minor's compliance with the Event's and the venue's rules. Traxsyd does not ask an adult to release a minor's own claims; where a release covering a minor is required, it is obtained by the Promoter as described below.

Traxsyd does not obtain waivers, releases, or parental consents for minors. Where a Promoter permits a minor to compete, participate, enter a restricted area, or otherwise take part in an Event, the Promoter is solely responsible for obtaining any waiver, release, medical authorization, or parental or guardian consent required by law or by the venue, in a form that complies with the law of the state where the Event is held.

5.3 Account creation and security

To use certain features you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity under your account
• Notify us immediately at support@traxsyd.com of any unauthorized use

You may not share, sell, or transfer your account, and you may not create an account on behalf of anyone else without their authorization.

5.4 Account types

• Fan accounts — event discovery and ticket purchasing.
• Competitor accounts — event participation, results tracking, and organization membership.
• Promoter accounts — event creation and management. Promoter accounts require approval, and approval may be declined or withdrawn at our discretion.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose, or violate any applicable law or regulation
• Infringe or violate the rights of others, including intellectual property, privacy, publicity, and contract rights
• Upload, post, or share any Content you do not own or have permission to use — including photographs, video, audio, music, artwork, flyers, logos, team or series marks, or any other material protected by copyright or trademark
• Use the Traxsyd name, logo, or branding, or any Promoter's, venue's, series', or sanctioning body's marks, without written permission
• Reproduce, duplicate, alter, forge, or counterfeit any Ticket, Entry, ticket code, or scan credential
• Remove, obscure, crop out, or alter a photographer's or other Contributor's credit line, or present another person's photograph or video as your own
• Copy, scrape, harvest, republish, resell, or create a derivative database from any part of the Service, its Content, its results data, or its user information
• Upload or transmit harmful, harassing, threatening, defamatory, obscene, or otherwise objectionable material
• Impersonate any person or organization, or misrepresent your affiliation with an Event, Promoter, series, or sponsor
• Attempt to gain unauthorized access to the Service, other accounts, or any system or network connected to it
• Interfere with or disrupt the Service, or probe, scan, or test its security
• Use bots, scrapers, or other automated means to access the Service or to purchase Tickets
• Create multiple accounts for fraudulent purposes, or to evade a suspension, purchase limit, or fee

We may investigate, remove Content, and suspend or terminate accounts for conduct we reasonably believe violates this section.

7. Intellectual Property, Your Content, and Copyright

7.1 Our intellectual property

The Service and its original content, features, and functionality are owned by Traxsyd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right to use the Traxsyd name, logo, or branding except as expressly permitted in writing.

7.2 Your Content and the license you give us

You keep ownership of the Content you submit. By submitting Content to the Service, you grant Traxsyd a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to host, store, cache, reproduce, reformat, adapt for display, publish, publicly display, and distribute that Content for the purposes of operating, providing, improving, and promoting the Service and the Events listed on it — including in social posts, email, and other marketing that features the Service or an Event.

This license continues for as long as your Content is on the Service, and for a reasonable period afterward to the extent necessary for backups, archives, records, and legal compliance. Removing Content ends the license going forward but does not require us to retrieve copies from third parties who received it lawfully while it was posted.

You represent and warrant that you own or have all rights, licenses, consents, and releases necessary to submit your Content and to grant the license above, and that your Content does not infringe or violate anyone's rights. This includes rights in photographs and video of identifiable people, in music, and in any third-party logo or mark appearing in your Content.

7.3 Third-party material in Event listings

Event flyers, artwork, photographs, video, and music are frequently protected by copyright or trademark, and the rights are often held by someone other than the person posting them — a photographer, a designer, a sponsor, a series, or a record label. You are solely responsible for confirming that anything you upload may lawfully be used in the way you are using it. We may remove or disable access to any Content we reasonably believe infringes a third party's rights, with or without notice.

7.4 Copyright complaints (DMCA notice and takedown)

If you believe Content on the Service infringes your copyright, send a written notice to our designated agent that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and enough information to let us locate it, such as a URL; (d) your name, address, telephone number, and email address; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Copyright notices should be sent to: Traxsyd LLC, Attn: Copyright Agent, 889 E Anderson Rd, Groveland, FL 34736, United States, or by email to support@traxsyd.com.

We will respond to properly submitted notices as required by the Digital Millennium Copyright Act, which may include removing or disabling access to the material and notifying the person who posted it. That person may submit a counter-notification containing the elements required by 17 U.S.C. § 512(g), in which case we may restore the material as the statute permits. Repeat infringers: we will terminate the accounts of users we determine to be repeat infringers. Submitting a knowingly false notice or counter-notification may expose you to liability for damages, including costs and attorneys' fees.

7.5 Contributed photography and video

The Service may allow an approved Contributor — typically a photographer — to submit photographs or video to another user's profile page. Where that happens, this Section 7.5 applies in addition to Sections 7.2 and 7.3.

(a) The Contributor's rights and warranty. If you submit Content to another user's profile, you represent and warrant that you created that Content or hold all rights necessary to grant the license in Section 7.2, and that you are not aware of any credential, media, venue, sanctioning-body, series, or client agreement covering the Event where it was captured that restricts its display on the Service. You agree to tell us promptly if you become aware of one. You grant the license described in Section 7.2 for that Content.

(b) Approval by the person depicted. Contributed Content is not published until the user whose profile it was submitted to approves it. That approval constitutes the user's consent to the display of their name, likeness, and vehicle in that Content on the Service and in Traxsyd's promotion of the Service and the Events listed on it. Neither a Contributor nor a profile owner may publish contributed Content to a profile without the other's participation.

(c) Credit. A Contributor must identify themselves when submitting Content, and the credit is displayed with that Content in the form the Contributor specifies. No other user may remove, obscure, crop out, or alter it — doing so violates Section 6 — and we will not crop out, remove, or obscure it in our own use of the Content. Where we use contributed Content off the Service, we will include the credit wherever the format reasonably allows.

(d) Removal. The Contributor, the profile owner, or any identifiable person depicted in the Content may ask us to remove contributed Content at any time and for any reason, and we will remove it from the Service within a reasonable time. Removal does not require the other party's agreement, and does not oblige us to retrieve copies distributed lawfully while the Content was published. We are not the arbiter of disputes between a Contributor and a profile owner, and we may unpublish contributed Content while such a dispute is unresolved.

(e) How we may use contributed Content. The license in Section 7.2 permits us to display contributed Content on the Service and to use it in our own promotion of the Service and of the Events listed on it. We will not sublicense or transfer contributed Content to a third party for that third party's own advertising or commercial use without the Contributor's separate written permission.

(f) No payment, ownership, or employment. Contributing is voluntary. A Contributor keeps ownership and copyright in their Content; Traxsyd does not acquire ownership, and nothing in this section is a work made for hire or an assignment of copyright. Contributing does not create employment, agency, or a contractor relationship, and does not entitle a Contributor to payment unless Traxsyd agrees in writing. A Contributor is not a representative of Traxsyd and may not hold themselves out as one.

(g) Content depicting minors. Accounts on the Service are held by adults (Section 5.1), so a minor depicted in contributed Content cannot approve it through an account of their own. A Contributor may submit Content depicting an identifiable person under 18 only if the Contributor has the consent of that person's parent or legal guardian, and we will not publish it until the Contributor confirms to us that the consent has been given. We may ask for further evidence of it, and may decline to publish without it.

(h) Our discretion. We may decline, unpublish, or remove contributed Content and suspend or withdraw Contributor privileges at any time, including in response to a copyright complaint under Section 7.4.

A Contributor may also be asked to sign a Contributor Agreement. Where one is signed, it governs that Contributor's Content to the extent it conflicts with these Terms, including Section 7.2.

8. Event Participation

8.1 Event registration and entries

When registering for or entering an Event through the Service:

• You must provide accurate information
• You must meet the Event-specific requirements set by the Promoter, including any licensing, class, equipment, technical, or safety requirements
• You must comply with the rules and regulations of the Event, the venue, and any sanctioning body
• You acknowledge that the Promoter sets its own policies and that those policies, not Traxsyd's, govern the Event

8.2 Results, standings, and points

Results, times, points, and standings displayed on the Service are provided by Promoters, series, sanctioning bodies, or their officials. Traxsyd displays that information as submitted and does not score, verify, adjudicate, or certify it. Corrections, protests, and scoring disputes must be raised with the Promoter or sanctioning body responsible for the Event.

8.3 Event cancellations and changes

Decisions to cancel, postpone, relocate, shorten, or change an Event are the Promoter's, as described in Section 2. Traxsyd is not responsible for those decisions or for their consequences. The Promoter is responsible for notifying Ticket holders and entrants of any change to its Event. Where a Promoter gives us that information, we will make it available through the Service, but we do not control whether or when a Promoter provides it. Refund consequences are addressed in Section 11.

9. Payment Terms

9.1 Payment processing

We use Square as our payment processor. By making a purchase, you agree to:

• Provide accurate and complete payment information
• Authorize the charge for the full amount of your Order, including Service Fees and any applicable taxes
• Comply with Square's applicable terms of service

All amounts are in U.S. dollars. Traxsyd does not store full payment card numbers; card data is handled by our payment processor.

9.2 Service Fees

Our Service Fee is based on the ticket price:

• $1–$10: $1.50 minimum fee
• $11–$25: 8% total fee
• $26–$50: 7% total fee
• $51–$99: 6% total fee
• $100 and above: 5% total fee

The Service Fee applicable to your Order is shown before you complete checkout. We may change our fee schedule prospectively, on reasonable notice; a change does not affect Orders already placed. Our Service Fee is earned when your Order completes — Section 11.3 explains when it is refunded.

9.3 Taxes

You are responsible for any taxes applicable to your purchase that are not collected at checkout. As between Traxsyd and a Promoter, the Promoter is responsible for determining, collecting, reporting, and remitting any sales, use, admissions, amusement, entertainment, or similar tax arising from its Event and from the sale of Tickets or Entries to it. Traxsyd's Service Fees do not include such taxes. Where a Promoter configures a tax on the platform, Traxsyd collects that amount from buyers along with the ticket price and passes it to the Promoter — but Traxsyd does not determine the correct rate, report it, or remit it to any authority, and is not anyone's tax adviser, unless it expressly agrees in writing to do so.

9.4 Chargebacks and payment disputes

If you have a billing concern, contact us at support@traxsyd.com before initiating a chargeback or payment dispute with your bank or card issuer, and we will work with you and the relevant Promoter to resolve it. You agree not to initiate a chargeback for a charge that is valid under these Terms. Initiating a chargeback in bad faith violates these Terms and may result in suspension or termination of your account, cancellation of the associated Tickets or Entries, and recovery of the disputed amount together with related fees and reasonable costs of collection. Nothing in this section limits any right you have under law or under your card network's rules.

10. Tickets: Delivery, Validity, and Transfer

10.1 Digital delivery

Tickets are delivered digitally through the Service, on the Promoter's behalf, in a timely manner in advance of the Event. It is the Ticket holder's responsibility to ensure they can present a valid Ticket at the Event for entry, including having a charged device or a printed copy where the venue accepts one. Check your spam folder and confirm the email address on your account is correct.

10.2 Who sells your Ticket

As described in Section 2, except where Traxsyd expressly states otherwise, the Promoter — not Traxsyd — is the seller of the Ticket and the party responsible for the Event. Traxsyd facilitates the listing, the transaction, and the payment.

10.3 Validity and entry

• You are responsible for ensuring you hold a valid Ticket for entry
• You must present your Ticket in the format specified by the Promoter or venue
• Traxsyd is not responsible for entry problems caused by device failure, connectivity, or a Ticket presented in a form the venue does not accept
• The Promoter and venue have final authority over admission, ejection, and conduct at the Event, including any right to refuse entry consistent with applicable law

10.4 Transfer, resale, and duplicate Tickets

• Tickets are sold for personal use. You may give or transfer a Ticket to another person at no more than the price you paid, unless the Promoter expressly permits resale at a different price.
• Commercial resale is prohibited. Except where the Promoter expressly permits resale, you may not resell, offer for resale, auction, or bundle Tickets for commercial gain. You may not use bots or automated tools to acquire Tickets for resale in any case.
• One admission per Ticket. Each Ticket admits its holder once. Ticket codes are scanned at entry, and the first valid scan is admitted. If a code is presented again — including from a screenshot, forward, photocopy, or duplicate — entry will be refused, with no refund and no obligation on Traxsyd or the Promoter to determine who was entitled to it. Share your Ticket only with the person who will actually use it.
• We may cancel or void Tickets, and close the associated account, where we reasonably believe a Ticket was obtained through fraud, unauthorized automation, payment reversal, or a violation of these Terms.
• Traxsyd is not a resale marketplace. Tickets obtained from any third-party reseller or secondary marketplace are not sold, verified, honored, or guaranteed by Traxsyd, and may be invalid. We cannot help with a Ticket you did not buy through the Service.

11. Refunds and Cancellations

All Ticket sales are final. Subject to this section, Tickets are non-refundable. Except where a refund is required by applicable law, where the responsible Promoter offers one under its own posted policy, or where Traxsyd elects to refund you under Section 11.2, no refund will be provided — including for:

• Cancellation, postponement, rescheduling, or relocation of an Event
• Weather, track conditions, or a shortened or interrupted Event
• Your personal circumstances or inability to attend
• Technical issues, service outages, or interruptions of any digital service
• Dissatisfaction with the Event or the Event experience

11.1 Who decides, and who pays

As described in Section 2, the Promoter — not Traxsyd — is the seller of the Ticket and the party responsible for the Event. It is the Promoter who decides whether to offer a refund, and it is the Promoter who bears its cost. Except as described in Section 11.3, Traxsyd does not absorb the cost of refunds on a Promoter's Event, and it cannot compel a Promoter to issue one.

11.2 How a refund is actually processed

So that you are not left chasing a merchant you never paid directly, Traxsyd normally processes the refund itself, through its payment processor, back to your original payment method — either where the Promoter authorizes it or where a refund is required by law. Traxsyd then recovers the amount from the Promoter. Where a Promoter cancels an Event and then does not respond, Traxsyd may also choose to refund affected buyers on that Promoter's behalf and recover the amount from the Promoter — it is not obliged to, and doing so once does not oblige it to do so again. Traxsyd processing a refund on a Promoter's behalf does not make Traxsyd the seller of the Ticket, the organizer of the Event, or the party responsible for the Event.

Refunds are returned to the original payment method where that is possible. Timing depends on your bank or card issuer once we have sent it.

11.3 Our Service Fee

Traxsyd's Service Fee is earned when your Order completes and is not automatically refunded with the ticket price. We will refund it where the Promoter agrees in writing to cover it, where we choose to as a matter of customer service (in which case we bear the cost ourselves), or where a refund of it is required by law.

11.4 How to ask

Contact the Promoter identified on your Event listing, or email us at support@traxsyd.com and we will take it from there — we will put your request to the Promoter and process whatever refund is authorized or legally required. Traxsyd is not responsible for a Promoter's refund decisions.

11.5 Rights you cannot waive

Nothing in these Terms limits any refund or other right you cannot waive under applicable law, or any right you have under your card network's rules.

12. Assumption of Risk and Release

Motorsports events are inherently dangerous. Diesel and other motorsports events listed on the Service involve high-powered vehicles, noise, heat, fuel, moving equipment, flying debris, and other hazards that can cause serious injury, death, or property damage to participants, spectators, crew, and others present.

By purchasing a Ticket, registering an Entry, participating in, or attending any Event listed on the Service, you knowingly and voluntarily acknowledge, understand, and expressly assume all risks of personal injury, death, illness, and property damage arising from or related to the Event, whether caused by the negligence of others or otherwise, to the fullest extent permitted by law.

To the fullest extent permitted by law, you agree to release, waive, and discharge Traxsyd LLC d/b/a Traxsyd and its owners, officers, directors, employees, contractors, and agents from any and all claims, liabilities, demands, damages, costs, and expenses of any kind arising out of or related to your registration for, participation in, attendance at, travel to or from, or presence at any Event, including claims for personal injury, death, or property damage. As described in Section 2, you understand that Traxsyd operates the ticketing and listing platform only, does not organize, host, control, supervise, or provide security for Events, and is not responsible for the conduct of Promoters, participants, officials, venues, or other attendees.

Promoters and venues are solely responsible for the safety, supervision, security, and conduct of their Events, and for obtaining any separate waiver, release, or safety acknowledgment they or the venue require — including for any minor permitted to participate, as described in Section 5.2. Any such waiver is in addition to, and does not replace, the acknowledgments in this section.

Nothing in this section waives any right or liability that cannot be waived or released under applicable law.

13. Promoter Terms

This section applies if you list, create, or manage an Event on the Service. It is in addition to the rest of these Terms, and it reflects the division of responsibility described in Section 2.

13.1 Authority and approval

Promoter accounts require our approval. You represent that you have full authority to list the Event, to sell admission and entries to it, and to bind the entity on whose behalf you act. We may require verification of your identity, business registration, venue authorization, or insurance before or after approval, and may decline or withdraw approval at our discretion. You agree not to use the Service for any fraudulent purpose, and not to sell admission or entries to an Event you do not have the authority or the genuine intention to hold.

13.2 Accurate listings

You are responsible for the accuracy and completeness of your Event listing, including date, time, location, ticket types and prices, what each Ticket includes, entry requirements, class structure, rules, and gate policies. You agree to keep the listing current, to update it promptly when anything material changes, and to respond promptly to inquiries from Ticket holders, entrants, and prospective buyers.

13.3 Legal compliance, permits, and venue rights

You are responsible for obtaining and maintaining all permits, licenses, sanctioning approvals, venue agreements, and consents required to hold your Event, and for complying with all applicable laws and regulations — including those governing crowd capacity, fire and life safety, alcohol, noise, environmental protection, and consumer protection. You represent that you hold all rights necessary to use the venue and to use the names, logos, and marks appearing in your listing.

13.4 Insurance

You agree to obtain and maintain, at your own expense, commercial general liability insurance covering your Event with limits of not less than $1,000,000 per occurrence and $2,000,000 general aggregate, together with any additional coverage required by your venue or sanctioning body. Where a venue or Event requires lower limits, the policy must be approved in writing by Traxsyd and its insurance agent before the Event goes on sale. You agree to name Traxsyd LLC d/b/a Traxsyd as an additional insured on that policy, to provide a certificate of insurance on request, and to notify us promptly if the policy lapses, is cancelled, or is materially reduced.

13.5 Safety and security

You are solely responsible for the safety, supervision, security, staffing, medical provision, and crowd control at your Event, and for obtaining any participant, crew, or minor waivers and releases required by law or by your venue, in a form that complies with the law of the state where the Event is held. Traxsyd does not provide, review, approve, or collect those waivers.

13.6 Refunds and cancellations

You agree to set, publish, and honor a refund policy for your Event, and to state it clearly in your listing. If you cancel, postpone, relocate, or materially change your Event, you agree to notify Traxsyd and affected Ticket holders and entrants promptly, and to authorize any refunds you offer or that are required by law. As described in Section 11.2, Traxsyd normally processes those refunds through its payment processor and recovers the amount from you — refunds on your Event are your financial responsibility, not Traxsyd's, whoever presses the button. Where you have signed a Promoter Agreement, its refund and cancellation provisions apply, and govern to the extent they differ from this section.

13.7 Chargebacks, offsets, and recoupment

You are financially responsible for all refunds, chargebacks, payment disputes, reversals, and related fees and costs arising from Orders for your Events, including where they result from your cancellation, postponement, or failure to hold the Event as listed.

To secure that responsibility, you agree that we may: (a) withhold or delay a payout until after the Event has taken place; (b) hold a reserve against anticipated refunds and chargebacks; (c) offset amounts you owe us against any funds we hold or later collect for you, including for other Events; (d) invoice you for any shortfall, payable on receipt; and (e) recover any amount we advance or pay out that is later charged back, together with reasonable costs of collection. Payout timing, and any reserve, are as stated in your Promoter Agreement or as otherwise agreed with you in writing.

13.8 Taxes

As between you and Traxsyd, you are responsible for determining, collecting, reporting, and remitting all sales, use, admissions, amusement, entertainment, and similar taxes arising from your Event, as described in Section 9.3.

13.9 Attendee and entrant information

We provide you with the buyer, attendee, and entrant information reasonably necessary to run your Event and to serve your customers. You agree that you will:

• Use that information only to operate and administer your Event and to communicate with those customers about it, and for your own lawful marketing where you have the required consent
• Treat any sensitive information you collect through your own entry questions as confidential, including medical, next-of-kin, and emergency contact details. Use it only to look after that person at your Event, share it only with your event officials and emergency responders, never use it for marketing, and delete it when the Event is over
• Comply with all applicable privacy, data protection, email, and telemarketing laws, including CAN-SPAM and, for any text messaging, the TCPA
• Honor opt-out and unsubscribe requests promptly, and include a working opt-out in your commercial messages
• Not sell, rent, license, or otherwise disclose that information to any third party, except to a service provider acting on your behalf under equivalent obligations
• Maintain your own privacy policy, and keep the information secure and delete or stop using it when you no longer have a lawful basis to hold it

You are independently responsible for your handling of that information and for any claim arising from it.

13.10 Your Event content and marks

You grant Traxsyd the license described in Section 7.2 for your Event Content, including the right to display and promote your Event across the Service and in Traxsyd marketing. You represent that you hold all rights necessary to grant that license, as described in Sections 7.2 and 7.3.

13.11 Promoter indemnity

You agree to defend, indemnify, and hold harmless Traxsyd LLC d/b/a Traxsyd and its owners, officers, directors, employees, contractors, and agents from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or related to: your Event; any injury, death, or property damage occurring at or in connection with your Event; your breach of these Terms; your violation of any law or third-party right; any tax obligation described in Section 9.3 or 13.8; your handling of attendee or entrant information; any Content you submit; and any refund, chargeback, or payment dispute arising from your Event.

The limitation of liability in Section 17 limits Traxsyd's liability to you. It does not limit your obligations under this Section 13.11.

13.12 Suspension, removal, and withholding

We may unpublish or remove an Event listing, suspend ticket sales, suspend or terminate a Promoter account, or withhold funds where we reasonably believe there is fraud, a material misrepresentation, a safety or legal risk, a pattern of customer complaints, a breach of these Terms, or a risk of loss to Traxsyd or to buyers. Where practical and lawful, we will tell you why.

13.13 Relationship to a separate Promoter Agreement

Traxsyd may enter into a separate written Promoter Agreement covering matters such as fees, payout timing, reserves, insurance limits, taxes, term, and termination. Where a signed Promoter Agreement is in place, it governs to the extent it conflicts with these Terms, and these Terms continue to apply to that Promoter in all other respects. A Promoter Agreement may be signed or, where Traxsyd offers it, accepted through the Service.

14. Email and Other Communications

14.1 Service and transactional messages

By creating an account, purchasing a Ticket, registering an Entry, or listing an Event, you agree to receive communications from Traxsyd by email and through the Service, including:

• Account, security, and password notices
• Order confirmations, receipts, and Ticket or Entry delivery
• Notices about an Event you hold a Ticket or Entry for, including changes, postponements, and cancellations
• Notices about these Terms, our Privacy Policy, or our policies
• Responses to your support requests, and messages sent through the Service's messaging features

These messages are part of the Service. You cannot opt out of them while you hold an active account, Ticket, or Entry, other than by closing your account.

14.2 Marketing and promotional messages

You also agree that we may send you marketing email, including event announcements and recommendations, newsletters, new-feature announcements, and promotional offers. You may opt out of marketing email at any time using the unsubscribe link in any such message, or by emailing support@traxsyd.com. Opting out of marketing does not stop the transactional messages described in Section 14.1.

14.3 Messages from Promoters

Promoters may contact you about an Event you bought a Ticket for or entered. A Promoter's own marketing is the Promoter's responsibility and is subject to the Promoter's consent practices and privacy policy, as described in Section 13.9. Unsubscribing from Traxsyd's marketing does not unsubscribe you from a Promoter's.

14.4 Text messages

We do not currently send marketing text messages. If we offer text messaging in the future, we will obtain your separate express written consent before sending marketing texts, and we will tell you at that time that message and data rates may apply and how to stop receiving them.

14.5 Electronic records and signatures

You consent to receive these Terms, our policies, disclosures, notices, receipts, and other records electronically, and you agree that your electronic acceptance has the same effect as a handwritten signature. You may withdraw that consent by closing your account.

14.6 Keeping your address current

You are responsible for keeping the email address on your account current and for making sure our messages are not blocked or filtered. Notices we send to the address on your account are effective when sent.

15. Privacy

Our Privacy Policy, available at traxsyd.com/privacy, explains what information we collect, who we share it with, how long we keep it, and how to ask us for a copy of it, correct it, or delete it. It is incorporated into these Terms. Please review it.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, currency, or completeness of any information on the Service, including Event details, results, standings, and Content supplied by Promoters or other users

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that any Event will take place as listed. We make no warranty regarding any Event, Promoter, venue, or third party.

17. Limitation of Liability

To the fullest extent permitted by law, Traxsyd will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, use, goodwill, or other intangible losses, arising from:

• Your use of, or inability to use, the Service
• Any Event, including its cancellation, postponement, relocation, or change, or anything that occurs at it
• The acts or omissions of any Promoter, venue, participant, official, or other user
• Any unauthorized access to or use of our systems
• Any interruption or cessation of the Service
• Any bugs, viruses, or other harmful code
• Any error, omission, or inaccuracy in any Content

Cap on liability. To the fullest extent permitted by law, Traxsyd's total aggregate liability for all claims arising out of or relating to these Terms or the Service, whether in contract, tort, or otherwise, will not exceed the greater of (a) the total Service Fees you paid to Traxsyd, or that Traxsyd retained on Orders for your Events, in the six (6) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Traxsyd LLC d/b/a Traxsyd and its owners, officers, directors, employees, contractors, and agents from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising from: your use of the Service; your breach of these Terms; your violation of any law or any third-party right; any Content you submit; and your attendance at, participation in, or conduct at any Event. Promoters have the additional obligations set out in Section 13.11.

19. Suspension and Termination

We may suspend or terminate your account or access to the Service immediately, without prior notice, for conduct we reasonably believe violates these Terms or is harmful to other users, to us, or to third parties. You may close your account at any time by contacting support@traxsyd.com.

Except as provided in Sections 9.4 and 10.4, termination does not affect Orders already completed, or any obligation either party has already incurred. Upon termination your right to use the Service ceases immediately. All provisions that by their nature should survive termination — including Sections 7.2, 7.5, 9.3, 9.4, 11, 12, 13.7, 13.8, 13.9, 13.11, 16, 17, 18, 21, and 23 — survive.

20. Force Majeure

Traxsyd will not be liable or responsible for any failure or delay in performing its obligations, or for any Event-related loss, arising from causes beyond its reasonable control, including but not limited to acts of God, severe weather, natural disasters, fire, flood, pandemic or epidemic, government action, civil unrest, labor disputes, utility or telecommunications failures, or failures of third-party services or providers.

21. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law provisions, and regardless of where executed shall be deemed to have been entered into in Lake County, Florida. You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be brought exclusively in the state courts located in Lake County, Florida, or in the United States District Court for the Middle District of Florida, and you consent to the personal jurisdiction and venue of those courts. Before filing any claim, you agree to first contact us at support@traxsyd.com and attempt in good faith to resolve the dispute informally.

22. Changes to These Terms

We may modify or replace these Terms at any time. If a change is material, we will provide at least thirty (30) days' notice before it takes effect, by email to the address on your account, by notice on the Service, or both, and we will update the "Last updated" date above. Changes are not retroactive and do not affect Orders already placed. By continuing to use the Service after a change takes effect, you agree to the revised Terms. If you do not agree, stop using the Service and close your account.

23. General Provisions

23.1 Severability

If any provision of these Terms is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed, and the remaining provisions will continue in full force and effect.

23.2 Entire agreement

These Terms, together with our Privacy Policy and any policies referenced in them — and, for Promoters, any signed Promoter Agreement, and for Contributors, any signed Contributor Agreement — constitute the entire agreement between you and Traxsyd regarding the Service and supersede any prior agreements or understandings. A signed Promoter Agreement or Contributor Agreement is not superseded by a later revision of these Terms.

23.3 Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

23.4 Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of it. Any waiver must be in writing to be effective.

23.5 Notices

We may give you notice by email to the address on your account, by posting on the Service, or through the Service's messaging features. You may give us notice at support@traxsyd.com or at the postal address in Section 24.

23.6 No third-party beneficiaries

These Terms create no third-party beneficiary rights, except that the parties released in Section 12 and the parties indemnified in Sections 13.11 and 18 may enforce those provisions.

23.7 Headings and interpretation

Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation." These Terms will not be construed against either party as the drafter.

24. Contact Us

Questions about these Terms: