Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Traxsyd.

Last updated: July 30, 2025

Introduction

Traxsyd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our motorsports event platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Register for events
  • Purchase tickets
  • Contact us
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email, phone number)
  • Billing and payment information
  • Event preferences and history
  • Profile information and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process event registrations and ticket purchases
  • Send you important updates about events
  • Improve our website and services
  • Provide customer support
  • Send marketing communications (with your consent)
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and providing customer support.

Event Organizers

When you register for an event, we may share relevant information with the event organizer to facilitate your participation.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing through Square
  • Regular security assessments
  • Limited access to personal information
  • Regular backups and data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Update: Correct or update your personal information
  • Delete: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at support@traxsyd.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage
  • Improve our services
  • Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@traxsyd.com

Contact Form: Contact Us

Address: United States