Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Traxsyd website and services (collectively, the "Service") operated by Traxsyd ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Definitions

• "Service" refers to the Traxsyd website and platform
• "User" refers to anyone who accesses or uses our Service
• "Event" refers to motorsports events listed on our platform
• "Promoter" refers to users who create and manage events
• "Competitor" refers to users who participate in events
• "Fan" refers to users who attend events as spectators

User Accounts

Account Creation

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Types

We offer different account types:

• Fan Accounts: For event discovery and ticket purchasing
• Competitor Accounts: For event participation (coming soon)
• Promoter Accounts: For event creation and management (requires approval)

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use automated systems to access the Service
• Create multiple accounts for fraudulent purposes

Event Participation

Event Registration

When registering for events through our platform:

• You must provide accurate information
• You must meet any event-specific requirements
• You must comply with event rules and regulations
• You acknowledge that event organizers set their own policies

Event Cancellations

Event cancellation policies are set by individual event organizers. We are not responsible for:

• Event cancellations or postponements
• Refund policies (except as required by law)
• Event organizer decisions or actions

Payment Terms

Payment Processing

We use Square for payment processing. By making a purchase, you agree to:

• Provide accurate payment information
• Authorize charges for the full amount
• Pay all applicable fees and taxes
• Comply with Square's terms of service

Fees and Pricing

Our fee structure is transparent and based on ticket price:

• $1-$10: $1.50 minimum fee
• $11-$25: 8% total fee
• $26-$50: 7% total fee
• $51-$99: 6% total fee
• $100+: 5% total fee

Ticket Sales and Delivery

Digital Ticket Delivery

Event tickets will be digitally delivered by the event promoters in a timely manner before the date(s) of each event. Although all tickets will be delivered digitally, it is ultimately the ticket holder's responsibility to ensure they can present a valid ticket at the event for entry.

No Refund Policy

ALL TICKET SALES ARE FINAL - NO REFUNDS. By purchasing tickets through our platform, you acknowledge and agree that:

• All ticket sales are non-refundable under any circumstances
• No refunds will be provided for event cancellations, postponements, or rescheduling
• No refunds will be provided for weather-related cancellations
• No refunds will be provided for personal circumstances or inability to attend
• No refunds will be provided for technical issues or service outages
• We are not responsible for unexpected outages of any digital service(s)

Event Cancellations and Changes

In the event of event cancellation, postponement, or significant changes:

• Event organizers may offer alternative arrangements at their discretion
• Any such arrangements are solely at the discretion of the event organizer
• Traxsyd is not responsible for event organizer decisions regarding refunds or exchanges
• We will communicate any changes as provided by event organizers

Ticket Validity and Entry

By purchasing tickets, you agree that:

• You are responsible for ensuring you have a valid ticket for entry
• You must present your ticket in the format specified by the event organizer
• We are not responsible for entry issues due to technical problems
• Event organizers have final authority on entry decisions

Promoter Responsibilities

If you create events on our platform, you agree to:

• Provide accurate event information
• Comply with all applicable laws and regulations
• Maintain appropriate insurance coverage
• Handle participant safety and security
• Process refunds according to your stated policy
• Respond to customer inquiries promptly
• Not use our platform for fraudulent purposes

Intellectual Property

The Service and its original content, features, and functionality are owned by Traxsyd and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content

You retain ownership of content you submit to our platform. By submitting content, you grant us a license to use, display, and distribute your content in connection with our Service.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

In no event shall Traxsyd be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or other harmful code
• Any errors or omissions in any content

Indemnification

You agree to defend, indemnify, and hold harmless Traxsyd from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the Service

Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.

Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: